We continue to run our customer support services as normal. Need to get in touch with our team? The best way to contact us here at italk is by phone, email or live chat. Please visit https://www.italktelecom.co.uk/contact for all contact information.
We are a friendly bunch of internet enthusiasts and we care about delivering quality to our customers as part of our mission to keep broadband simple. Find out more about italk, here. LINK https://www.italktelecom.co.uk/about
The quickest and easiest way to get in touch is by contacting our customer care team on 0333 210 4290 or using our live chat feature. We would be happy to answer any queries you may have.
You can transfer your italk services to your new address. Please call our customer care team on 0333 210 4290, email [email protected] or reach out via our live chat feature and we'll be happy to help.
We offer a 24-month fixed price promise with our contracts.The price you see is the price you pay, guaranteed. To take advantage of our low prices, contact our customer care team and discuss your options.
All of our broadband packages are under contract. Once your order has been processed you will receive a welcome pack that details your chosen broadband package, cost and contract length. Details of your contract can also be found in your online billing account.
You should receive a confirmation text or email confirming your contract with us. You will also receive your welcome pack within 3-5 days (via your chosen contact method) of your order. This will include documents regarding your package, billing details and a copy of your contract. We will take care of the rest for you!
We understand circumstances change. If you wish to switch your package, simply get in touch with our customer care team select a package & we will do the rest for you!
No more listening to Greensleeves on hold for 20 minutes.
It's time to hang up on bad customer service and say hello to real people with the expertise.